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RETURN POLICY
Last updated on June 2021
Thank you for choosing NK. We hope you are happy with your purchase.
However, if you are not completely satisfied with it for any reason, you may return it to us for a store credit, or an exchange.
Please see below for more information on our return policy.
Returns
All returns must be postmarked within 05 (five) days of the purchase date.
All returned items must be in new and unused condition with all original tags and labels attached.
Return process
To return an item, please email customer service at info@nathaliekaram.com to obtain a return merchandise authorization number.
After receiving an RMA number, place the item securely in its original packaging and mail your return to the following address:
NK by Nathalie Karam
Attn: Returns
RMA NUMBER
Gemmayze, Rue Pasteur, Mansour building, 2nd floor
Lebanon
Please note that you will be responsible for all return shipping charges.
We strongly recommend that you use a trackable method to mail your return.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange or exchange.
* Please note:
Sale items and final sale items cannot be exchanged nor returned.
Questions
If you have any questions concerning our return policy, please email us at:
✉ info@nathaliekaram.com